Return Policy for SilProVit

Thank you for shopping with SilProVit. If for any reason you are not completely satisfied with your purchase, we are happy to assist you with a return. Please read the following return policy carefully to understand how to return items and the conditions that apply.

1. Return Process

To initiate a return, please contact us within 14 days of receiving your order. Returns are accepted only if the product’s seal is still intact and the product is unused. You can reach us via email at info@silprovit.com or by submitting a return request through our website.

Once we receive your return request, we will provide you with the necessary instructions on how to send your item back to us.

2. Return Costs

Customers are responsible for covering the return shipping costs. We recommend using a tracked shipping service to ensure the safe return of your product.

3. Return Address

Please send the returned item to the following address:
SilProVit
Geleenlaan 31
3600 Genk
Belgium

4. Specific Return Conditions

The product must be returned in its original condition, unopened, and with the seal intact.

We are unable to accept returns for opened or used products due to health and safety regulations.

5. Refunds

Once your returned item is received and inspected, we will process your refund within 7-10 business days. Please note that the refund will be issued to the original payment method used during the purchase.

If you have any further questions or concerns about our return policy, please do not hesitate to contact us at info@silprovit.com.

Thank you for choosing SilProVit!